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Privacy Policy

Mevedir LLP  operates the www.vartohorganic.com website (the “Service”), which provides organically grown fresh vegetables and other processed and  grocery items to our customers. This Privacy Policy is designed to inform you about our policies regarding the collection, use, and disclosure of personal information when you use our Service.

By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1. Personal Information

When you use our Service, we may ask you to provide us with certain personally identifiable information, including but not limited to:

  • Contact Information: Name, phone number, email address, and postal address.

  • Payment Information: Credit/debit card details or other payment method information.

  • Order Information: Details about the products you purchase.

  • Account Credentials: Username and password for account access.

1.2. Log Data

We automatically collect certain information when you visit our Service, including:

  • IP Address: Your computer’s Internet Protocol (IP) address.

  • Browser Information: Browser type and version.

  • Device Information: Operating system and device type.

  • Usage Data: Pages you visit, the time and date of your visit, time spent on pages, and other statistics.

1.3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service:

  • Cookies: Small data files stored on your device to recognize your browser and capture certain information.

  • Usage Data: Information collected through cookies to analyze how you use our Service.

You can choose to accept or refuse cookies through your browser settings. However, refusing cookies may limit your ability to use certain features of our Service.

 

 

 

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing and Maintaining Service: Processing your orders, managing your account, and delivering products.

  • Improving Service: Analyzing usage patterns to enhance our offerings and user experience.

  • Communication: Sending order confirmations, updates, marketing materials, and responding to your inquiries.

  • Security: Protecting against fraud, unauthorized access, and ensuring the security of our Service.

  • Compliance: Adhering to legal obligations and resolving disputes.

3. Sharing Your Information

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who assist us in operating our Service, conducting our business, or servicing you, provided they agree to keep your information confidential.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

  • Legal Requirements: When required by law, regulation, or legal process, or to protect our rights and property.

  • With Your Consent: We may share your information with third parties when you have given explicit consent.

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described above.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information:

  • Encryption: Protecting sensitive information using SSL encryption during transmission.

  • Access Controls: Restricting access to personal information to authorized personnel only.

  • Regular Monitoring: Continuously monitoring our systems for vulnerabilities and breaches.

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

 

 

5. Your Rights

You have the following rights regarding your personal information:

  • Access and Update: You can access, correct, or update your personal information through your account settings on our website.

  • Deletion: You may request the deletion of certain non-essential personal information by contacting us.

  • Withdraw Consent: You have the right to withdraw your consent for data processing at any time by contacting us. Please note that withdrawing consent may affect your ability to use certain features of our Service.

  • Data Portability: You may request a copy of your personal information in a structured, machine-readable format.

To exercise these rights, please contact us using the information provided in the Contact Us section below.

6. Children’s Privacy

Our Service is intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information from our servers.

7. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

9. Grievance Officer

In accordance with the Information Technology Act, 2000, and the rules made thereunder, the details of our Grievance Officer are as follows:

  • Name: Sanjay Gupta

  • Designation:  Manager

  • Address: MALLP  Salugara Siliguri 

  • Email: sanjaygupta@mevedir.com

  • Phone:9434750860

If you have any complaints or concerns regarding your personal data or our privacy practices, please contact our Grievance Officer.

10. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:

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