Returns & Exchanges
We strive to deliver quality products, but returns and exchanges are accepted under the following circumstances:

• Damaged or Unsealed Packaging: If the packaging is torn or unsealed upon delivery.

• Expired Products: If the product is expired at the time of delivery.

• Product Deterioration: If there are signs of pest infestation or product spoilage upon delivery.

Return/Exchange Process:

• Customers must provide a proof of purchase and retain the original packaging for returns or exchanges.

• Products that have been used will not be eligible for return or exchange.

Cancellations

• Before Shipping: Orders can only be canceled if the product has not yet been shipped.

• Full Refund: Customers are entitled to a full refund upon approval of the cancellation request.

• Seller Discretion: Mevedir LLP reserves the right to cancel any order at its sole discretion.

Refunds

• Inspection and Approval: Refunds will be processed after receiving and inspecting the returned item. The product must be in its original condition with tags and labels intact.

• Payment Method: Approved refunds will be processed to the original payment method. Please allow your bank or credit card company time to process the refund.

 

 

 

Damages and Issues

• Please inspect your order upon delivery and contact us immediately for the following concerns:

  • Defective items

  • Wrong item received

  • Damaged goods
    We will evaluate the issue promptly and take corrective action.

 

Non-Returnable Items
Certain products are ineligible for returns, including:

• Perishable goods (e.g., food items, plants)

• Custom or personalized products

• Hazardous materials

• Personal care items (e.g., beauty products)

Note: Sale items and gift cards are non-returnable

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QUESTIONS

If you have any questions concerning our return policy, please contact us at: Mobile :  98839 65595 or info@mevedir.com